Frequently asked questions
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Who are your products for?
Our products are designed for people who want professional-quality horeca materials, whether you are using them in a professional hospitality environment or at home. We focus on durable, reliable products that are built to last.
Are your products suitable for professional use?
Yes. All our products are selected for intensive use and are commonly used in professional hospitality settings.
Can I order as a business?
Yes. We are a supplier for restaurants, hotels and other businesses.
Do you offer invoices?
Yes. An invoice is automatically sent to your email address after your order has been completed.
Do your products come with a warranty?
Yes. All products come with a minimum 1-year warranty for both consumers and businesses. This may involve shipping your product to the manufacturer for repair. All warranty conditions are described in our General Terms & Conditions.
Which terms apply to my order?
All orders are subject to our General Terms & Conditions, which apply to both private and business customers.
How can I contact you if I have a question?
If your question is not answered here, please contact us via the contact details on our website. We are happy to help.